Frequently Asked Questions
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The Whale Water Smartflo Pump Filter Strainer with 12mm Pushfit connection is designed to help protect your fresh water pump from dirt and debris that may be present in the water supply.
Fitted on the inlet side of the pump, the strainer catches small particles before they can enter the pump mechanism, helping to maintain reliable operation and reduce the risk of damage or reduced performance.
The 12mm pushfit connection allows straightforward installation into compatible Whale semi-rigid water pipe systems commonly used in caravans, campervans and motorhomes.
The transparent housing makes it easy to visually check the condition of the filter and identify when cleaning is required. The strainer can be removed for routine inspection and cleaning as part of normal fresh water system maintenance.
Small particles and debris entering a fresh water pump can affect its performance and potentially damage internal components. Installing a strainer on the inlet side of the pump provides a simple first line of protection.
The clear housing also allows the filter to be checked without dismantling the water system, making routine maintenance considerably easier.
The strainer is fitted on the inlet side of a compatible Whale fresh water pump. It catches dirt and small particles before they can enter the pump, helping to protect the internal components and maintain reliable water flow.
Yes. This version is designed for use with compatible 12mm pushfit water pipe, commonly found in caravan, campervan and motorhome fresh water systems.
The filter should be installed on the inlet side of the water pump, between the fresh water tank or water supply and the pump. This ensures debris is trapped before it reaches the pump.
Yes. The strainer is designed to be inspected and cleaned periodically. The transparent housing also makes it easy to see when debris has accumulated and maintenance is required.
Not necessarily. Compatibility depends on the pump connections and plumbing arrangement rather than simply the pump voltage. Check that your installation uses the appropriate Whale connection and 12mm pushfit pipework before ordering.
Can't find the answer you're looking for?
Give our technical team a call on 01271 611015 (Option 2) and we'll be happy to help.