Frequently Asked Questions
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The Whale Crystal High Flow 12V Water Pump is a compact, high-performance submersible fresh water pump designed as a direct replacement for the Truma/Carver Crystal 2 pump.
Designed specifically for use with compatible Truma and Carver Crystal 2 water inlet housings, the pump provides a convenient replacement for older Crystal 2 pump assemblies without the need to change the complete external water inlet.
With a maximum flow rate of 15.8 litres per minute, the high-flow MK2 pump provides a smooth and consistent fresh water supply for taps, showers and other outlets within caravans, campervans and motorhomes.
The easy-squeeze plug connection provides a secure connection to the Crystal 2 housing while remaining straightforward to connect and disconnect when filling or storing your external water container.
An extra-flexible, kink-resistant hose helps maintain reliable water flow and makes the assembly easier to position between the water container and vehicle. The electrical connections are protected by keeping the water and electrical channels separated within the plug assembly.
A durable dust cover helps prevent dirt and debris entering the connection when the pump is disconnected, while the built-in hose holder provides convenient storage and helps keep the pump and hose tidy when not in use.
The slim, narrow submersible pump incorporates a safety strainer to help prevent debris from entering the pump. It is designed exclusively for use with fresh water.
The Whale Crystal High Flow uses a submersible pump and must be fully submerged in fresh water during operation.
The pump is not self-priming and should not be operated dry. Always ensure there is sufficient water in the external container to keep the pump submerged while running.
This pump is designed for fresh water systems only.
Yes. This pump is designed as a direct replacement for the Truma/Carver Crystal 2 pump and is compatible with suitable Crystal 2 external water inlet housings.
Yes. It is designed for compatible Carver and Truma Crystal 2 housings, making it useful for replacing an old or failed Crystal 2 external pump assembly.
The high-flow MK2 pump can deliver up to 15.8 litres per minute, providing a strong fresh water supply for compatible leisure vehicle water systems.
Yes. A safety strainer is fitted to help prevent debris from entering the submersible pump.
Yes. This is a submersible pump and must remain fully submerged in fresh water while operating.
No. The pump is not self-priming. It is designed to operate while submerged in an external fresh water container.
Can't find the answer you're looking for?
Give our technical team a call on 01271 611015 (Option 2) and we'll be happy to help.